Privacy Policy

At Wire Tech Solutions, we value the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and/or app. By using our services, you consent to the practices described in this policy.

1. Private data we receive and collect:

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1.1. Personal Information:

We may collect personal information that you voluntarily provide to us when you interact with our website or app. This includes information such as your name, email address, contact details, and any other information you choose to provide.

1.2. Automatically Collected Information:

When you access or use our services, we may automatically collect certain information about your device and usage patterns. This may include your browser type, operating system, referring URLs, pages viewed, and other browsing activities.

2. Use of Information:

2.1. Provide and Personalize Services:

We use the collected information to provide App functionality, Fraud prevention, security, compliance, Account management, personalize, and improve our services. This includes enhancing your user experience, customizing content, and responding to your inquiries and requests.

2.2. Communication:

We may use your contact information to communicate with you about our services, updates, promotions, and relevant information. You can opt-out of receiving such communications by following the unsubscribe instructions provided in the communication.

2.3. Analytics and Research:

We may analyze and use the collected information for research, analytics, and statistical purposes. This helps us understand user preferences, trends, and patterns to enhance our services and make informed business decisions.

2.4. Legal Compliance and Protection::

We may use your information to comply with applicable laws, regulations, or legal obligations. We may also use or disclose your information to protect our rights, privacy, safety, or property, and that of our users or others.

3. Data Sharing and Disclosure:

3.1. Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website or app, delivering services, conducting business operations, or analyzing data. These service providers are obligated to keep your information confidential and secure.

3.2. Legal Requirements:

We may disclose your information if required by law, regulation, legal process, or governmental request. We will also disclose your information to protect our legal rights, enforce our policies, respond to claims, or protect the rights, property, or safety of others.

4. Data Security:

We implement reasonable security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Third-Party Links and Services:

Our website or app may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies and practices of those third parties before providing any personal information.

You may find their privacy notice link(s) here:

Google Play In App Purchase: https://policies.google.com/privacy?hl=en

Safaricom Mpesa Express: https://www.safaricom.co.ke/dataprivacystatement/

Flutterwave Payment gateway: https://flutterwave.com/eu/privacy-policy

6. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will promptly delete it.

7. Your Choices and Rights:

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website or app. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us

Contact us